Frequently Asked Questions
Everything you need to know about shopping with Tings.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags still attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
At Tings, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize our environmental footprint.